Support

Answers to the common questions, and a person when those aren’t enough.

Getting started

One of you creates your shared space with both your names and the day you got together, then sends your partner the invite code from the Us tab. They tap “Have an invite code? Join your partner” on their own phone, and from then on you both see everything either of you adds.

Forgot your passcode

On the sign-in screen, tap “Forgotten your passcode?” and enter your email. We’ll send a 6-digit code that works for 15 minutes; enter it with a new passcode and you’re back in.

Codes only go to an address you’ve confirmed. When you sign up, the app emails you a code to confirm it — if you skipped that, tap the reminder on the Us tab while you’re still signed in.

Not getting the email? Check your spam folder, then write to us (below).

Exporting your data

Us → Settings & account → Export everything gives you a file with every date, trip, event and caption.

Deleting your account

Delete account, on the same screen, erases the account, both logins, every entry and every photo. It is immediate, it applies to both of you, and it cannot be undone.

Notifications

The app can let you know when your partner adds something, and nudge you about upcoming plans and anniversaries. Turn any of these on or off under Us → Notifications.